New!  High volume discounts and group texts from your phone number

Posted by Boyd Pelley on 6/4/24 1:45 PM
The challenge of sending free text messages by email does not seem to be going away, so many of our clients are deciding to move all their texting over to Text-to-Church.   There are a lot of benefits to using a 10 digit phone number for all your texting.  Here are a couple.
 
First of all, texts come from a phone number rather than an email address.  Secondly, people can reply to the text to interact further with the church using all the other features of Text-to-Church.  These include online giving, prayer requests, chats, registrations, connection card, check-in, keywords, workflows, and the Member App. 
 
The downside is that there is an additional cost.  So, this past week we added two things to help handle that additional cost - high volume discounts and group texts from your phone.
 
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Tags: New Release

New!  Upgrades to help keep data clean and people informed

Posted by Boyd Pelley on 5/21/24 1:30 PM

I recently gave a talk to a group of community and business people on values.  I chose this topic because our values for service and innovation are so important to our company being what the Lord wants it to be.  Behind each one of the upgrades below is a commitment on the part of our team to listen to our clients, really hear their needs, and innovate solutions that serve them well.

Data clarity and confidence is a real problem for churches.  We've implemented lots of checks and balances through the years to help with this.  Upgrades 1-3 mentioned below are just the latest ones.

The last two focus more directly on people.  One on making payments due and recurring payments more visible in the App for things like camp and school tuition.  The other provides a bit more clarity for those responsible for creating volunteer schedules.

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Tags: New Release

New!  Why sending a text is the BEST way to install a Church App

Posted by Boyd Pelley on 5/14/24 1:30 PM
We released our Member App just over eight months ago and are encouraged by how many people are already using it!  As always, we have loved the feedback from real world usage and made many tweaks to make the App experience even more stellar.  
 
One of the things people really like has been the ability to simply text "Me" to access and install the App.  Our Text-to-Church technology that allows this is one of the advantages of using Churchteams.  We leveraged it in the App rollout as a way for staff, online givers, and volunteers to get the App.  So, we were asked if we could expand that approach so that everyone could use it to install the App. 
 
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Tags: New Release, Communication

New!  The best way to collect attendance from all your worship services

Posted by Boyd Pelley on 4/9/24 2:00 PM

A few months ago, I wrote an article on how to use All Check to capture worship attendance.  Having everyone in the family check in to everything at once including worship is really helpful.  That article answers the questions: why take individual attendance, how to do it, and how to motivate people to respond.  Check it out if you're interested.

Another one of our creative churches uses their digital connection card to take individual worship attendance for their multiple services.  On their connection card they have a "Service I'm attending" dropdown question with all their services listed including online.

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Tags: New Release, Reports

New! Check out these four improvements to our communication solutions

Posted by Boyd Pelley on 3/19/24 2:30 PM

There are many things that make Churchteams unique in the church management software space.  One is our choice to build out all the data related parts of our communication tools.  Text-to-Church and NED (email editor) are best-in-class level texting and email solutions that work hand-in-glove with our form, registration, notes, workflow, and process tracking features.

The HUGE advantage of building out all the features ourselves is that when a customer has a problem, or an idea; we have the ability to fix or upgrade it.  This agility helps us improve the customer experience as we improve the software.

Here are the release notes for four recent examples of how we've done exactly that.  

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Tags: New Release

New!  A better way to record worship total attendance and decisions

Posted by Boyd Pelley on 2/20/24 2:31 PM
Last month I wrote about using All Check to capture individual worship attendance at the same time families are checking into Sunday School classes, and/or Volunteer service.  The idea is everyone checking into everything.  
 
But, we realize that for many different reasons, individual worship attendance is not really a thing for most churches.   So, here's another thought for making it easier for your worship attendance counters.  It is based on an upgrade we rolled out a couple of weeks ago. 
 
A minstry that oversees a network of churches was working with our team to come up with a way to get worship attendance from each of their churches each week.  They came up with the idea of making each church a group in Churchteams and then use the automated email meeting report reminder system to notify the person or people responsible for attendance tracking at each church.
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Tags: New Release

New!  Did you know you can pre-print labels and do daily attendance?

Posted by Boyd Pelley on 2/13/24 1:30 PM

Churchteams has so many solutions for common church problems that it's hard for us to keep them in front of people.  We've recently done some upgrades to nine of these, so I'll use the opportunity to give you some extra insight into two of them.  Below that is a list and then an explanation of each upgrade.

Problem:  Registration and check-in don't work together.  We solved this by building best-in-class level features for both.  They are not modular in design, so there is no exchange of information between the systems.  They are completely integrated.  However, check-in for events is different than weekly check-in.  Churches requested the ability to pre-print name tags to help with relationship building and minimize check-in.  We released that feature in 2022.  Upgrade #1 takes that functionality to an even more convenient level!  

Problem:  We want to use check-in for our school or pre-school.  From the very beginning our check-in system had the ability to do daily check-ins including capturing attendance.  The tricky part a couple of years after the launch was creating new options to report attendance daily rather than weekly.  We added that a few years ago.  Upgrade #7 below adds the weekday name to the report. Pretty nice!

 

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Tags: New Release

New!  Five feature improvements and two social commitments.

Posted by Boyd Pelley on 1/3/24 3:00 PM
Happy New Year!  It seemed right to me this first week of 2024 to get out this list of five new feature improvements our team has done the last couple of months. 
 
None of these are super-amazing unless of course they save you a ton of time and effort.  Which is exactly what these are designed to do in their specific application.
 
You likely have new things you are looking forward to in the new year.  I am committing to better engage personally on Facebook and LinkedIn this year.  In fact I just posted some things I'm looking forward to doing and/or at least trying in 2024 there, along with a few of my likely optimistic prognostications.  
 
Back to new features from the end of 2023.  As usual, here is the list followed by the descriptions.   
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Tags: New Release

Five company bright spots and one reason we do what we do.

Posted by Boyd Pelley on 12/19/23 2:00 PM

For me, Christmas sheds a great light on the previous year.  Does it you?  I have been a journaler for decades.  During the month of December I review my entries for the year and narrow them down to a few highlights that the Lord has said to me and is working out in my life.  These become my objectives to review and work on the next year.

I just did a similar thing by reviewing the New Release blog posts and reflecting on our business process improvements.  I looked over them and narrowed them down to these five bright spots for 2023.

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Tags: New Release

New!  How to keep your data clean and your donors happy

Posted by Boyd Pelley on 11/14/23 2:00 PM
How would you feel if your contribution statement was emailed to a friend instead of to you?  It might not be a huge deal because of the relationship you have with your friend.  But if you were the financial administrator of the church, you would hate the mess and clean it up.
 
It doesn't happen a lot, but it can happen.  The problem is that the email the church has on your record is your friend's, not yours.  There are several ways this might have happened.  The most common one is when your friend signed you up for an event and used his/her email for you instead of your real one.
 
The answer isn't to stop emailing statements because you will have the same problem with mailing addresses.  The answer is to keep your data clean.
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Tags: New Release

New!  Get the App.  Check on follow-up tasks.

Posted by Boyd Pelley on 11/7/23 2:00 PM
Two of these five recent new releases are especially useful for your staff.  The first release below puts a prompt in front of staff who've not downloaded the App anytime they are using Churchteams on their phone.  You don't have to keep reminding them to install it.
 
Number four in the list provides a great way to see how staff or volunteers are doing on their follow up assignments.  Use the Save and Schedule features to automate the report so that notes on follow up tasks and conversations just show up in your inbox whenever you want them.
 
Here is the full list to preview.  Just click to read more or read through them all!
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Tags: New Release

New in the App!  Chat, your logo on login, and remove features.

Posted by Boyd Pelley on 10/5/23 8:00 AM

Six weeks ago we released the Member App.  Many of our clients have jumped in with both feet using all of the features.  Some have other systems in place that are similar and are still in process of evaluating how to best use the Churchteams App.  

Still others haven't jumped in.  If that's you, come on in!  The water is great.  You'll love the functionality for staff as well as members.

As is usual in a release of this magnitude, new insights and ideas come up as people swim around in it.  We've already done several upgrades and just released four more.  The first two add to the App.  The last three are settings that hide extra parts of the app.

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Tags: New Release, Communication

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