Yes!  We've been on an exciting journey the last couple of weeks as we rolled out the new Member App.  Our thanks to so many of you for sharing your time in the briefings (recording), your excitement about the feature,  and your kind words.

In a previous blog I mentioned that there are always tweaks, and often new ideas that come after a release.  This one was no different.  The most significant one empowers staff in a completely new way on their mobile phones.  They can now use the full software through the Member App.  Yes!

By staff, I am referring to anyone that has been given access to the software at the coach level and higher.  These are assigned under Settings > Users.  

We built and have promoted the use of texting in church for a very long time.  There are things we do with Text-to-Church that are amazing.

But, for many months now we've been working on a "not so" top secret project that is ready to launch next week,  our brand new - MEMBER APP.  It is designed to give your church members and regular attenders easy, contemporary access to everything they need. 

We plan to release it next Monday night, then Tuesday morning send you an email introducing the app with a list of specific features and an introductory video that will demonstrate the User Experience.  We will also release Knowledge Base articles for customizing what groups, events, and resources are included in the app.  In addition, we are going to offer a couple of  Zoom webinars with our team to overview and discuss it live.

Register for Member App Briefing (8/24 or 8/30)

In preparation for that, here are answers to 6 questions behind our vision for this latest, very exciting upgrade.

A few weeks ago, Tracy, an 18-month-in Churchteams client, shared the illustration below with us.  It was her way to picture the consolidation process they've gone through to choose church software and to communicate their choice to their team.

Since selection and communication are both common processes for churches, I asked her if I could share the illustration in a blog post.  Then I asked her a few questions to better understand her story and the background to the illustration.  My questions are in bold below followed by her responses in italics.  See if her story sounds familiar.

My bookshelves used to be organized by topic and alphabeticized by author.  I could find anything quickly.  Not so much anymore.  I could give excuses, but they're a mess and make it a challenge to find something when I need it.  

One of our clients asked us a few months ago if we could add spanish versions of the system keywords used in Text-to-Church.  He knew he could already use spanish keywords for any group, event, or form and just wanted to upgrade that a bit to system keywords.

During a recent podcast with EST, we delved into the reasons why churches tend to fall behind when it comes to utilizing technology. As always, spending time with Sam and Josh was a pleasure.

Although the conversation with EST had a life of its own, I like to come prepared. With the assistance of GPT, I compiled four reasons why churches often lag behind in technology adoption.  You might find this a helpful evaluation tool.  It is followed by a single idea to help you get ahead.

There has been a lot of conversation since Covid about the challenges of recruiting volunteers.  I've written a few posts on it, but my favorite one was Seven Steps To Deal With The Stress of Volunteer Management from last July.  It outlines the process for everything from recruiting to caring for volunteers.

This one is much narrower in scope.  In fact, I'd like to zero in on the first month or two after a volunteer is placed by looking at 3 common problems with new volunteers and how to solve them.  Here are the problems followed by a recommended solution:

I talk about the use of Notes all the time in these blog posts.  However, a few months ago a long time user / friend pointed out that I had never done a blog post on it directly.  It's time.

Let me give you an idea of how important this topic is.  In my view, getting everyone on your team to use the Notes feature will increase staff use of the software by 200% and make your team as a whole 50% more efficient! 

Those numbers are based on my experience and gut feeling.  If we were to actually create an experiment to calculate them, those rates of improvement might be low.  Imagine that!