I talk about the use of Notes all the time in these blog posts. However, a few months ago a long time user / friend pointed out that I had never done a blog post on it directly. It's time.
Let me give you an idea of how important this topic is. In my view, getting everyone on your team to use the Notes feature will increase staff use of the software by 200% and make your team as a whole 50% more efficient!
Those numbers are based on my experience and gut feeling. If we were to actually create an experiment to calculate them, those rates of improvement might be low. Imagine that!