How church network and mission non-profits use us to manage their ministry (1)

Posted by Boyd Pelley on 2/27/24 1:45 PM
Boyd Pelley
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 CGK2Last week I mentioned that our team was working with a church network non-profit who wanted an easy way to gather weekly attendance, salvation decisions, and baptisms from the churches in their network.   I did a little research and discovered that 7% of our clients are non-profits that work with but are not a local church.  We have never marketed to that ministry sector.  Almost all of these found and chose us  through a referral of a pastor or ministry admin who uses Churchteams. 
In our experience these organizations fit into two different categories based on their purpose or calling.  One is primarily to network churches for sharing resources, training, accountability, and so on.  In business terms this would be called a business to business (B2B) organization.  Metrolina Baptist Association  is a B2B organization that uses Churchteams.
The other is primarily focused on extending one part of the mission of the church.  They often have a network of churches supporting them, but their focus is on something like hunger, poverty, evangelism, or discipleship.  In business terms, a business to client (B2C) organization.  Community Garden Kitchen is a B2C organization that uses Churchteams.
We love helping these organizations thrive using Churchteams tools.  So, this blog post and the next one are dedicated to talking about how we do that.  We'll show you how we meet three needs these organizations have in each blog post.  Then, we'll make it even more personal by inviting anyone who wants to join us for a Non-profits Zoom Webinar, Thursday, March 14 at 3 Eastern / 2 Central.  You can sign up here:
Non-profits Zoom Webinar
Post-publication (added 3/18/24) - Recording of this webinar.
Here are the three needs for this post.

1.  To organize and easily access information about people. 

Of course this starts with things like address, phone, email, birthday, marital status, and gender.  These are basic and almost any contact management tool can help with these. But you also have staff roles, education, training, credentialing, coaching, and other unique attributes to track. 

Check out this screenshot of a group view that has been converted to a credentialing dashboard for a B2B non-profit.   Just by viewing this group, the training team can see exactly where everyone is in the process.  It's similar to a spreadsheet, but uses the data in your contact list directly so that you don't have to enter data multiple times or go to different environments to see different information.


Here are some notable highlights that make this group as a spreadsheet or dashboard  idea so compelling:

    • The credentialing folder is an attribute hyperlinked to other documents.
    • Color coded responses to each credentialing attribute indicate progression (red - orange - yellow - light green - green).
    • Click on a color coded attribute to update it.

2. To create and manage organizational structure.

Both B2B and B2C non-profits have several sets of constituents that they work with.  For example: active churches, church plants, training events, fund-raising events, donors, volunteers, leadership teams, administrative needs, and clients.  We have some that further organize these based on geography and/or purpose.  

Our groups structure is perfectly designed to manage each subset of people in your organization using your language.  Often the process of identifying this language and these ministry areas helps non-profits get a clearer picture of how their ministry has evolved and changed over time.  This helps them align their structure to better reflect their strategy for accomplishing their vision.  Here is the organizational structures for Metrolina Baptist Association and Community Garden Kitchen.  MBA CGK Org


followapp3.  To track conversations & follow-up tasks

Non-profit staff and volunteer leaders or coaches constantly engage in significant conversations.  Pastoral, prayer, and coaching notes need to be kept for future reference and follow up.  We've made this super easy with email and text reminders.  But, the App takes even that to a new level.
Here's an example of a Note created on 2/21 with a due date of 2/29.  All the contact information is right there and the note clearly summarizes the interaction and needed follow up.

Network and mission focused non-profits have been a critical part of God's working since the founding of the church.  Paul visited his network headquarters in Acts 15.   Next week we'll look at how we help communication, volunteer, and donation management for these organizations.

Continue to part 2 of this 2 part series.


Tags: Best Practices

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