Great news, Churchteams friends and fans.  WFX magazine recognized Text-to-ME with a New Product of The Year Award for 2018!  Some of you may recall that we won the same recognition last year for Text-to-Check-in.  It was announced at the WFX Conference and Expo in Orlando recently.  Here is their announcement of the winners.

Our pastoral staff does a fantastic job of presenting the core values of our church each year in a sermon series.  Worship.  Connect.  Serve.  Invest.  We have them posted on our website.  We have signage for the foyer.  We even go into deep detail during the membership class.  However, we found that when it came to actually putting these core values into practice, some folks were at a loss as to where to start.

Whether you are new to Churchteams or power users, plan to join our team and other CT users for our first ever User's Gathering on Monday afternoon, April 23rd before Watermark Church's Church Leaders Conference April 24-26, 2018. 

Have you ever been on a trip and heard that familiar robotic voice…rerouting? The implication is that you’ve made a wrong turn somewhere and you need to get back on track. Sometimes, it’s not that you made a wrong turn, but the GPS that you are following found a faster, better route to the same destination.

A few weeks ago one of our clients was having an issue with a company that was purchased a couple of years ago by a private equity firm.  He contacted me to see if we might have an idea about what was going on.   When I emailed the company to learn more, I discovered that they were training new frontline support staff.  They had hired young people with a great heart who did not yet have the experience our client expected and needed.

This blog post is for our newest customers.  You are done with the search process, opted to continue your trial, and filled out our follow up form to help us help you get going with excellence.  Here are the next steps I would do.  Let's go!

For years I've done webinars to show prospects and clients together how to get the most out of the different features of the software.  At first, this was fine because the feature set was small groups and then membership.  As we added features, I added webinars (virtual classes) for contributions, check-in, volunteers & events, and setup & help.  For about a year I've had a feeling that we could do better.  With input from clients and staff, we just changed our learning process to three stages:  Get Acquainted, Get Going, and Get Trained.

Today's church management software is expected to be easy for the user to figure out and use. Unfortunately, too many churches are still using systems that don't fit this criteria. In both cases the preferred method of support is video, FAQ, or paying for a support contract. Here are three reasons we are convinced personal support matters and should be a priority rather than a last resort.

Churchteams pricing is done differently than most Church Management Systems. We think it is the most customer-centric which aligns with our #1 value - great service.  It is based simply on the number of people in the database.  It doesn't matter if a person is an adult or child, active or inactive, or a member or not.  Nor does it matter if you use one feature or all of them.  However, here are 7 subtleties in this approach you should be aware of.

When first created, software was a product that either came with your computer or you purchased and downloaded.  The Internet changed this.  The "cloud" is now the host for all your programs and files.  Your computer, tablet and phone just need to be able to access these "web-based" applications.   In other words your software became a service, not a product.  But, we've been slow to grasp the significance of this change.